Support

Short answers to the things that actually go wrong.

Signing in to the app

Type your email address and tap Email me a code. The code is six digits, lasts fifteen minutes and works once. If it does not arrive, check the spam folder — and note that asking repeatedly is rate-limited to five in ten minutes, so wait a moment rather than tapping again. A password is optional: set one under Accounts → Password once you are in.

Adding things

Type it and a time in one line — call the dentist tomorrow 9am — and the date is pulled out of the words. Or tap the calendar button and pick one. Both do the same thing. You can also reply to any list email, or text it if you are on Pro.

Too much email, or not enough

The daily list, what time it arrives and what has to be true for it to send are all in Settings. Items added in the app can be silent: Accounts → Adding from here. Leave it on if you share the list, since that email is how everyone else hears about it. Any list email can be paused from its footer.

Deleting your account

In the app: Accounts → ⋯ → Delete account. On the web: Settings. Everything goes — items, shares, signed-in devices — and it cannot be undone.

Anything else

Write to jakinsman@gmail.com. Say what you expected and what happened instead, and include the address on the account.